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Returns Policy

Within the United States, please ship your returns to our Drop Shipment depot in Las Vegas.

ThistleFlowers USA Returns
924 Douglas Flat Place
Las Vegas
NEVADA
89138-6097

 

REFUNDS:
Please note that if your return is not due to an error on our part, we will deduct the shipping costs from the refund given and charge a restocking fee up to 20%.

We will also charge a shipping and handling fee for items sent for orders qualifying for Fixed Cost Shipping.

Restrictions:

Please note that we can process returns and refunds only for items purchased from ThistleFlowers USA and UK.

Any stock item in new and unused condition may be returned for exchange or refund provided we are notified within seven (7) days of product(s) delivery.

Items that are returned after 7 days must be within 30 days of delivery date and must be unused and in a saleable condition. We will also charge a restocking fee up to 20%.

You may exchange or return merchandise for a full refund based on the original form of purchase. After being notified and receiving the merchandise, we will replace, credit or refund your money for the value of the items (excluding postage, packaging and insurance) based on the original form of purchase.